Job Description

San Francisco, CA; Sunnyvale, CA; Seattle, WA; New York, NY

About the Team

The Growth team at DoorDash is the engine behind how we attract new customers, retain existing ones, and deepen engagement across our platform. We work across the user journey, from sign-up and onboarding to reactivation and personalization, to deliver meaningful, measurable impact.

Our team operates at the intersection of product, design, engineering, data science, and marketing. We’re highly collaborative, metrics-driven, and grounded in a culture of rapid experimentation. We take a customer-obsessed approach to solving problems, constantly iterating to improve the experience.

As a content designer on the Growth team, you'll help shape how we communicate value and guide users while upholding a high bar for craft and clarity. If you're excited about designing content that moves the needle and makes a difference in people's everyday lives, we'd love to hear from you!

About the Role

You’ll report into a Content Design manager, who’s led by our Head of Content Design, in our Product Design org. We expect this role to be hybrid 1-2 days a week working onsite from one of our offices, and the rest working from home.

You’re excited about this opportunity because you’ll:

• Own the end-to-end Content Design process from ideation to execution across multiple growth projects, including notifications, and onboarding and login flows.
• Lead and contribute to initiatives that drive conversion
• Create and implement user-centric solutions that holistically align with business goals and user needs
• Act as the Content Design stakeholder for multiple cross-functional teams, working closely with functions such as Product Design, Product Management, Research, Analytics, and Engineering
• Establish and evangelize content standards and guidelines

We’re excited about you because you have…

• 5+ years of experience in Content Design with 1+ years specifically a Growth organization and a strong portfolio of end-to-end projects
• Proven track record of cross-functional collaboration with Product, Design, and Research teams
• A firm understanding of user-centric design and product development best practices
• Excellent storytelling and communication skills

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay ranges for this position within the United States, including Illinois and Colorado.

I4

$124,400 — $183,000 USD

I5

$148,200 — $218,000 USD

I6

$176,800 — $260,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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Job Tags

Hourly pay, Holiday work, Full time, Local area, Remote job, Work from home, Flexible hours, 2 days per week, 1 day per week,

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