Job Description

Franchise Business Consultant - Los Angeles, CA Join to apply for the Franchise Business Consultant - Los Angeles, CA role at Gosh Enterprises Inc Overview The Franchise Business Consultant is responsible for advising and assisting franchisees in all appropriate areas of their business. The Business Consultant will be assigned a territory consisting of approximately 50 restaurants. This position will work from home and travel extensively within the assigned territory. Accountabilities Achieves financial and operational results through effective oversight of operations programs and initiatives. Completes targeted visits to restaurants and Franchise Owners (FOs), providing exemplary business consulting services to drive their success. Plans field time efficiently, utilizing all systems and tools needed for effective visits. Collaborates with cross-functional teams such as R&D, marketing, purchasing, training, etc., to launch and achieve results for operations programs and initiatives, ensuring all FOs participate. Builds leadership within franchisees; provides ongoing leadership related to operations management. Launches new operational programs, food products, or promotional items aligned with the marketing calendar. Ensures adherence to specifications, Standard Operating Procedures, and Food Safety procedures, representing the brand properly. Conducts operational evaluations and follow-up procedures. Encourages franchise participation in the Customer Experience program, using data to coach and recognize operators. Implements the brand marketing plan. Reviews P&L reports regularly, analyzes performance, and develops improvement action plans with FOs. Formulates action plans and sets deadlines for compliance and improvements. Maintains customer complaint resolution procedures and addresses issues at the restaurant level with FOs. Works through FOs to resolve critical issues promptly. Position Requirements Bachelor's or master's degree with 5-7 years of experience in restaurant or franchise operations. Experience in quick service, multi-unit franchise operations, or hospitality industry. Strong relationship-building, communication, and influencing skills. Ability to travel up to 80% of the time. Financial acumen, analysis, problem-solving, negotiation, and influencing skills. Proven leadership, motivation, accountability, and development skills for franchise partners. Ability to prioritize and organize multiple projects with flexibility and urgency. High drive with a track record of achieving results. Excellent written and oral communication, organization, and problem-solving skills. Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook). Benefits Offered Paid time off Health, dental insurance Healthcare spending or reimbursement accounts (HSAs or FSAs) Retirement benefits Gym memberships or discounts Commuting/travel assistance Flexible schedules Employee discounts Additional Details Salary: $85,000 - $110,000 Seniority Level Mid-Senior level Employment Type Full-time Job Function Sales and Business Development Industries Restaurants #J-18808-Ljbffr Gosh Enterprises Inc

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