The Director of Patient Registration at Southern New Hampshire Health leads the management and strategic oversight of patient access functions across hospital and outpatient locations. This role ensures optimal revenue cycle performance, regulatory compliance, and enhances patient experience through collaboration with clinical, IT, and finance teams. Responsibilities include leading registration teams, managing insurance processes, improving workflows, and utilizing Epic systems to support revenue integrity.
Who We Are:
Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ locations across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.
About the Job:
The Director, Patient Registration leads the operational and strategic management of patient access functions across Southern New Hampshire Health’s hospital and outpatient locations. Reporting to the VP of Revenue Cycle Services, this hybrid position ensures exceptional front-end revenue cycle performance, patient experience, and regulatory compliance. The director collaborates across departments—including clinical teams, IT, and finance—to drive efficiency, quality, and innovation in patient registration services.
What You’ll Do:
• Provide leadership and daily oversight for hospital and outpatient registration teams
• Collaborate with Access Center and clinical leaders to optimize scheduling and patient flow
• Oversee point-of-service collections, insurance eligibility, and check-in procedures
• Ensure accurate, complete, and timely registration to support efficient billing
• Manage performance metrics, audit registration quality, and ensure compliance
• Develop and lead initiatives to improve processes, technologies, and staff training
• Utilize Epic to support reporting, best practices, and revenue integrity
• Lead multidisciplinary projects with clear scope, deliverables, and results
Who You Are / Requirements:
• A seasoned leader with 5+ years of experience in healthcare revenue cycle management
• Bachelor’s degree in healthcare/business/finance required; Master’s preferred
• EPIC and CHAM certifications preferred
• Highly collaborative and analytical, with a focus on performance improvement
• Effective communicator who thrives in a fast-paced, team-oriented environment
Why You’ll Love Us:
• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term, long-term disability, life & pet insurance
• Tuition reimbursement & Nursing Student Loan Paydown Program
• 403(b) Retirement savings plans
• Continuous earned time accrual
& So much more!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
#MRP
patient registration, revenue cycle management, healthcare leadership, patient access, Epic system, insurance eligibility, hospital administration, process improvement, healthcare compliance, team management
...Personal Trainer, Roslyn at Equinox summary: As a Personal Trainer at Equinox, you will empower both yourself and your clients by optimizing personal performance and implementing tailored fitness programs. You will be responsible for managing a client base, executing...
...$1,010-$1,240 weekly Home time: Weekly Experience: All CDL holders Overview ~ Haul ship containers to and from the ports... ...of hire. Live within 50 miles of Wilmington, NC. Need CDL training? Explore our company-paid CDL training programs or call us at...
...perform a function as part of a larger, more complex system. The GCC operates, monitors, sustains, and secures Enterprise directed systems throughout the GCC AOR and internal services. Sensor Operation and Management. The GCC uses network and host monitoring systems (...
...CD pipeline workWillingness and ability to travel up to 50%Preferred Experience:Experience with Spectro Cloud KubernetesVMware and Windows infrastructure in hybrid environmentsFamiliarity with RMF and ATO processesCertifications such as CKA, CKAD, RHCE...
...job placement services, and personalized coaching and mentorship. Year Up United... ...During the internship phase, Year Up United students earn an educational stipend of $525 per... ...Application Development - Banking & Customer Success Get the skills and opportunity you...