Job Description

Service Analyst

Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY: $66,400 - $78,850, bonus eligible

Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That's right, over 100 of America's most loved brands, to be exact. But there's so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do?

Role Summary

The Service Analyst role consists of critical business functions for AB ONE San Diego operations. Some of these functions include creating deposits, managing accounts payables & receivables, front line tech support, as well as ensuring all paperwork and payments are turned in and balanced. In addition, the Service Analyst works daily with assisting Sales and Ops as needed with sales orders.

Job Responsibilities

• Perform and ensure all critical local business processes for Sales and Delivery teams (route reconciliation, daily cash deposits, inventory adjustments, accounts payable) are executed and meet daily, weekly, and monthly service level.
• Provide reception desk and administrative support, including answering phones and front door, inbound and outbound mail, ordering office supplies, etc.
• Coordinate and ensure that all local Service Analyst processes support and enable the centralized processes in St. Louis.
• Process activities include check and invoice scanning, necessary technical support for handhelds and mobile computing.
• Maintain standards controls, and compliance related to the business process.
• Provide basic technical support and assistance with computer, phone, and iPad hardware and software for staff on-site.
• Act as the single point of contact for escalations by internal and external customers.
• Execute timely and accurate transactions. Assists in the resolution of discrepancies and data maintenance.
• Provide outstanding service to internal clients as well as external vendors.

Job Qualifications

• High school diploma or equivalent.
• 1+ years accounting experience, preferred.
• Customer issue resolution experience.
• Ability to explain financial or report information.
• Must be able to work various shifts based on business needs, as the department provides supports the operations.
• Experience with MS Office Suite including advanced Excel skills, highly skilled in data analysis.
• Understanding of query type software, preferred.
• Knowledge of applicable systems, preferred (i.e., VIP RAS, SAP, Business Objects, Daily Sales).
• Strong analytical and problem-solving skills, excellent written and verbal communication skills, follow-up, and organizational skills.
• Must be able to handle multiple projects and tasks simultaneously.

Why Anheuser-Busch

Anheuser-Busch has always dreamed big. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. To reimagine what a beer company can be. And what, together with our people and our partners, Anheuser-Busch can do. Our collective impact is significant. Over the last decade alone, we have contributed more than $400 million to charitable organizations that support our communities, provided over 90 million cans of emergency drinking water, and, together with our wholesaler partners, invested more than $1 billion into responsible drinking initiatives. At the heart of these investments is our shared commitment to community providing opportunity for our people, lifting our neighbors, and making a meaningful difference in the world. This future is our purpose. A future that everyone can celebrate, and everyone can share in. A future with more cheers.

Benefits

• Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
• Life Insurance and Disability Income Protection
• Generous Parental Leave and FMLA policies
• 401(k) Retirement Savings options with a company matching contribution
• Chance to work in a fast-paced environment among a company of owners
• Free Beer!

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