Job Description

Senior Product Manager II - Credit Operations page is loaded

Senior Product Manager II - Credit Operations

Apply locations Waltham Jacksonville Plano Charlotte time type Full time posted on Posted 2 Days Ago job requisition id 25022584

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for developing short and long-term product management plans. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer. Job expectations include leading the management and development of products and ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.

Line of Business Job Description:

We're continuing to evolve and modernize our Credit Operations platforms with a focus on improving workflow efficiency, automation, reporting, and systemic controls. To support this ongoing work, we're looking for experienced Senior Product Managers to help lead critical platform enhancements across our credit ecosystem.

Responsibilities:

• Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
• Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
• Develops long and short-term product strategy, driving products to provide comprehensive solutions across the bank
• Leads a team responsible for developing plans for product development, supporting the creation of sales training programs, and marketing materials to educate clients and internal teams on product capabilities
• Instills a culture of continuous improvement and effective risk management
• Lead product strategy across key components of the credit operations platform - workflow orchestration, automation, reporting & control frameworks
• Own E2E product lifecycle from problem framing and roadmap definition to requirements, testing, & delivery
• Translate business problems into product roadmaps & requirements ensuring solutions are well-defined, testable, and value driven
• Drive cross-functional solutioning, collaborating closely with technology, operations, risk, compliance, and data teams to ensure scalable and complaint solutions
• Define and measure product success using KPIs and user feedback to inform continuous improvement strategy
• Develop detailed business & functional requirements, user stories, and acceptance criteria for core platform capabilities
• Serve as the voice of the customer to understand user pain points to enable intuitive, efficient, and compliant workflows
• Mentor & guide junior product managers contributing to a high performing and collaborative product culture
• Ensure alignment with enterprise architecture & broader capability strategies
• Coordinate across platform teams supporting intake/ideation, governance, and execution status.

Required Qualifications:

• D emonstrated strategic planning/ product management skills
• Strong analytical skills with breadth of view
• Solid negotiation skills
• People and project management skills and abilities
• 10 years of product management experience ideally within commercial operations banking
• Proven track record of leading complex, cross functional transformation initiatives in regulated environments
• Strong experience with workflow platforms, business process automation, and control frameworks
• Exceptional analytical, communication, and stakeholder management skills
• Comfort navigating both strategic planning & detailed execution
• Experience with agile delivery methodologies and tools

Desired Qualifications:

• Product certifications (pragmatic, SAFE POPM)

Skills :

• Executive Presence
• Influence
• Oral Communications
• Presentation Skills
• Product Management
• Business Analytics
• Collaboration
• Continuous Improvement
• Problem Solving
• Strategic Thinking
• Attention to Detail
• Innovative Thinking
• Market Analysis
• Process Management
• Reporting

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent work experience

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Similar Jobs (2)

Senior Product Manager II - NLP/LLM Document Intelligence

locations 4 Locations time type Full time posted on Posted 2 Days Ago

Sr Product & Platform Strategy Lead

locations 2 Locations time type Full time posted on Posted 22 Days Ago

Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.

Regardless of the position you are interested in, the starting points to building your resume are the same:
1.Determine the job or types of jobs you want to do and research their responsibilities and qualifications.
2.Think about why you can do the job and make a list of your skills that are relative to the job.
3.Identify experiences or accomplishments that show your proficiency in the skills required for the job.
4.Summarize your abilities, accomplishments and skills into a brief, concise document.

Considerations when writing a resume
•Do be brief. Resumes should be 1-2 pages in length.
•Do be upbeat and active in your wording.
•Do emphasize what you have done clearly and concretely.
•Do be neat and well organized.
•Do have others proofread and critique your resume. Spell check. Make it error free.
•Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.
•Don't be dishonest, always tell the truth about yourself in the most flattering light.
•Don't include salary history or requirements.
•Don't include references.
•Don't include accomplishments that do not support your professional goals.
• Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)
•Don't use italics, underlining, shadows or other fancy treatments.

Seven steps to a successful interview
1.Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?
2.Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?
3.Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.
4.Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.
5.Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.
6.Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own great responses with others or in front of a mirror until you appear relaxed and at ease.
7.Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.

#J-18808-Ljbffr

Job Tags

Full time, Temporary work, Work experience placement, Second job, Shift work, Day shift,

Similar Jobs