Job Description

Join to apply for the Partner Operations Analyst role at SageSure

We are seeking a proactive and customer-centric Partner Operations Analyst to join our National Accounts team within the Sales & Marketing department. This is an exciting opportunity to play a critical role in optimizing and managing the operational side of our distribution partnerships, helping to drive the success of our partners and enhance their experience within SageSure.

As the Partner Operations Analyst, you will serve as the operational liaison between our distribution partners and internal stakeholders, including Sales, Marketing, Underwriting, and senior leadership. This role is vital in supporting the growth of our partnerships, ensuring smooth operations across the policy lifecycle, and facilitating collaboration across the organization to meet partner needs and drive business outcomes. You will work closely with the Manager of National Accounts to deliver exceptional service to our most strategic distribution partners. With the ability to build strong relationships both internally and externally, youll ensure that our partners have the tools and resources they need to thrive while contributing to the continuous improvement of our operations.

What youd be doing:

1. Act as a primary operational point of contact for our distribution partners, managing day-to-day interactions and addressing operational concerns.
2. Serve as an internal advocate for our distribution partners, ensuring their needs and priorities are understood and reflected in internal processes and strategies.
3. Monitor key aspects of the policy lifecycle, including new business, renewals, and claims, to ensure operational health and timely execution.
4. Track production trends, identify anomalies, and proactively address any performance issues or challenges that arise with partners.
5. Maintain a comprehensive library of resource materials, guides, and operational documentation.
6. Partner with various internal departmentsincluding Underwriting, Operations, and ITto ensure seamless coordination and successful execution of initiatives.
7. Own projects to support the continued growth of the National Accounts team.

Were looking for someone who has:

• Bachelors degree
• 2+ years of experience in the insurance industry
• Prior experience working in an externally facing, service-oriented role
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Proficiency in MS Excel and other data tools to analyze performance and track metrics
• Ability to learn and apply concepts quickly in a dynamic environment

Highly preferred candidates also have:

• Prior experience in P&C industry
• Knowledge of the coastal residential insurance market

About SageSure:

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.

SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.

SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.

SageSure is an Equal Opportunity Employer committed to building a diverse workforce. We value perspectives, experiences, and abilities of all individuals and actively seek candidates from various backgrounds to foster an inclusive culture.

Our culture is nimble and responsive, nurturing critical thinkers who engineer solutions and pursue better outcomes through technology, talent, and tools. Join us! Visit sagesure.com/careers to find a position for you.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Insurance

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