Job Description

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our  Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

JOB SUMMARY

The purpose of this role is to manage the PetSmart EDI landscape and to provide day-to-day coordination and support of EDI Operations. PetSmart’s EDI environment consists of 30+ EDI transactions (ANSI X12) across 1,400+ trading partners. As a valued member of the EDI team, it is the responsibility of the EDI Analyst to be a subject matter expert providing EDI expertise to project initiatives as well as daily production support activities. This position will be responsible for full cycle of EDI, including but not limited to, new Vendor and trading partner onboarding, EDI mapping, EDI specification creation and management, EDI requirements, testing and production support tasks.

RESPONSIBILITIES

• EDI Setup and Maintenance: Support the setup, configuration, and ongoing maintenance of EDI transactions ensuring compliance with PetSmart, vendor, customer and trading partner requirements
• Stakeholder Coordination: Serve as the liaison between 3 rd party EDI provider, business counterparts, technical developers and teams, management, vendors, and trading partners to facilitate smooth communication, troubleshooting and resolution of EDI related issues
• Testing and Validation: Help lead trading partner testing, validation, onboarding, and stabilization efforts
• Manage PetSmart EDI specifications and mapping documents for data mapping and translation requirements ensuring compliance across trading partners
• Monitor and manage the EDI Inbox, provide regular status updates to management and escalate as required
• Identify, analyze, and troubleshoot EDI errors, ensuring data accuracy and process integrity
• Responsible for 3 rd party EDI Provider request and incident management, escalation and resolution
• Support of project initiatives providing subject matter expertise and contribute to project estimation activities, high level designs, and test plan input to ensure best practice

EDUCATION & PRIOR EXPERIENCE NEEDED

• Bachelor’s Degree or an equivalent combination of education, training, and experience
• 3-6+ years of experience in an EDI related role: EDI Coordination, setup, testing, monitoring, and execution
• Proficient and familiar in EDI process and standards, ANSI X12: purchasing, merchandising, warehouse management, carrier, invoicing areas as well as EDI VANs (Value-Added Networks), FTP, and AS2 protocol
• Domain knowledge of Supply Chain, Logistics, and Retail processes a plus
• SAP, OpenText, and EDI Translator (Tibco, OpenText, Sterling, etc) experience a plus
• Excellent customer service orientation
• Organized, with strong attention to detail
• Effective interpersonal, verbal and written communication skills
• Strong analytical and problem-solving skills
• Team oriented/collaborative work style
• Works well in fast-paced environment

At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #Life A tPetSmart here: 
• Check out Associate stories and share in some celebrations at PetSmart: 
• Explore PetSmart Benefits here: 
• If you don't already live in the Phoenix area here's a guide to the area:

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

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