Customer Service Representative Job at GEICO, Tucson, AZ

K0xydmp6YzMzUDVnQzJNZXdjTVR1OEJJM2c9PQ==
  • GEICO
  • Tucson, AZ

Job Description

Customer Service Representative Tucson, AZ

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Increase your earning potential!

  • $1,000 completion incentive after successfully completing training and orientation (around 6 months)
  • 10% evening differential for applicable shifts
  • 20% weekend differential for applicable shifts

When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Tucson, AZ office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%! Qualifications & Skills:

  • Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
  • An effective communicator who understands the importance of listening and being empathetic
  • Ability to work and grow in a fast-paced, high-volume call center environment
  • Willingness to learn new skills and ability to adjust to changes quickly
  • Open to feedback to support your performance and development
  • Solid computer and multi-tasking skills
  • Minimum of high school diploma or equivalent

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

GEICO

Job Tags

Work at office, Local area, Flexible hours, Shift work, Weekend work,

Similar Jobs

Robert Half

Editorial Manager/Writer Job at Robert Half

 ...and mission. This role combines writing, editing, and managing freelance contributors to deliver compelling stories across digital and print...  ...voice, mission, and SEO best practices. Manage freelance writers, assigning tasks and editing submissions. Collaborate on... 

Peaden Air Conditioning, Plumbing & Electrical

Assistant General Manager Job at Peaden Air Conditioning, Plumbing & Electrical

 ...electrical services. We are now entering an exciting era of innovation and expansion, and we're seeking a results-driven Assistant General Manager / HVAC Manager to help lead our growth. Position Overview: As the Assistant GM / HVAC Manager, you will support the General... 

Assured Nursing

Travel Labor & Delivery Nurse Job at Assured Nursing

 ...Employment Type: Travel Assured Nursing is currently seeking a RN for a contract position in Fort Defiance Arizona . This is a Flex, 07:00:00-19:00:00, 12.00-3 position in the Labor and Delivery Nurse, Obstetrics RN . The ideal candidate will possess a current... 

Maintenance Engineering Solutions

Machinist Job at Maintenance Engineering Solutions

 ...will work closely with all members of the plant including electricians, millwrights, production, and quality. The current need is on 3rd shift (11PM - 7AM) Monday-Friday. Competitive pay and excellent benefits such as medical, vision, dental insurance, basic & optional... 

Austin Theatre Alliance (Paramount and State Theatres)

Stage Production Manager (Venue), Austin Texas Job at Austin Theatre Alliance (Paramount and State Theatres)

 ...events and films. We have an immediate opening for a Production Manager on our Production team. This position is responsible for...  ...audio/lighting/projection/etc. gear rentals o Schedule Union stage crew and support staff o Make transportation arrangements for...