Job Description

Custodial Worker Supervisor (Housekeeping Manager)

This position is Non-appropriated Fund (NAF) and will be assigned to the 97th FSS Red River Inn Lodging. As a Regular Part-Time, the following benefits are available: - Health Insurance Plan - Flexible Benefits Plan - Life Insurance Plan - 401k Plan- Retirement Plan - Annual and Sick Leave - Holidays and Holiday Pay Days

Location

1 vacancy in the following location:

Altus AFB, OK

This job is open to

The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

The function of the organization segment is to provide housing to transient personnel, to families who are temporarily without permanent housing, furnishings for transient quarters, and linen exchange services to authorized organizations. The purpose of this position is to supervising, through subordinate supervisors, a custodial and laborer staff involved in the cleaning and maintenance of transient lodging facilities. Regular & Recurring Duties and Responsibilities: This position is for Lodging operations with 175 to 799 rooms. The primary purpose of this position is to assist in planning, organizing, conducting, and managing a medium to large expanded lodging housekeeping program. Indirectly supervises a work force of employees primarily classified as Custodial Workers, NA-3566-1, and Laborers, NA-3566-02 through subordinate supervisors. Formulates, implements, coordinates and controls a comprehensive lodging housekeeping program. Assists in determining long-range, intermediate, and short-range program goals and policies independently or jointly with higher management. Assists in developing and implementing organizational structures and operating plans and procedures to achieve program goals, monitors effectiveness and efficiency of operations within the established framework, and makes adjustments as necessary. Accountable for the quantity and quality of work performed by assigned employees to include: hires, promotes, motivates, disciplines, and separates employees. Assists in assigning, directing, and reviewing the work of subordinates, and evaluates their work performance; approving or disapproving sick leave, annual leave or other absences from work; planning, scheduling, and coordinating work operations, solving problems related to the work supervised; determining equipment and supplies needed; and explaining and gaining the support of subordinates for management policy and goals; and for dealing effectively with employee and representatives of personnel on employee suggestions, complaints, grievances and other matters. Assist in establishing personnel management policies for the housekeeping operation in line with the personnel policies of the AF and local lodging operations. Delegates authority to subordinate supervisors and holds them responsible for the performance of their respective organizational units. Responsible for maintaining documentation to prepare as needed budget information on information such as, housekeeping personnel expenses, cleaning supplies, and resale sundry stock. Develops and maintains standards for cleanliness and sanitation. Standards encompass such areas as frequency of cleaning; methods, procedures, and safety precautions to be followed; selection, measurement and proper use of housekeeping and cleaning supplies; and use and maintenance of housekeeping equipment. Monitors performance based recognition and internal special lodging awards programs for the housekeeping staff. As required, may clean and restock lodging facilities and related areas. Performs other related duties as assigned.

Requirements

Conditions of Employment: This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/17/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience demonstrating: Knowledge of management methods and techniques; ability to delegate work; technical expertise in lodging housekeeping operation and program management; ability to develop procedures which mesh the specific goals of the housekeeping program with the broad overall goals of the lodging operation; ability to work with other managers to coordinate respective programs; ability to analyze problems and make decisions considering a wide range of factors and requirements, e.g., standards budgetary restrictions, public and labor relations, EEO, etc.; ability to communicate effectively, justifying program goals and plans, and motivating employees; knowledge of applicable rules and regulations in areas such as budget, personnel, and labor relations, and ability to develop operating procedures implementing these requirements; knowledge of housekeeping methods and techniques; knowledge of various floor, wall, and ceiling covering materials, and developments concerning new cleaning agents, techniques, and equipment. Ability to communicate orally and in writing. Condition(s) of Employment: Must be able to satisfactorily complete a pre-employment physical. Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level) is required. You will be evaluated on the basis of your level of competency in the following areas:

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